Shipping policy
Last Updated: June 2026
At ZM Care, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Processing times may vary during peak seasons, promotions, or public holidays.
Shipping & Delivery Time
- Standard delivery within Pakistan typically takes 3–7 business days.
- Delivery times may vary depending on your location and courier service availability.
- Remote areas may require additional delivery time.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
- Free shipping offers may be available on selected products or promotional campaigns.
Order Tracking
Once your order has been dispatched, you may receive tracking information via SMS, email, or courier updates, depending on the shipping service used.
Delivery Delays
While we strive to ensure timely delivery, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service disruptions
- Incorrect shipping information provided by the customer
- Other circumstances beyond our control
ZM Care is not responsible for delays caused by third-party courier services.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. If incorrect or incomplete address details are provided, delivery delays or additional shipping charges may occur.
Damaged or Lost Shipments
If your order arrives damaged or if you believe your shipment has been lost, please contact us as soon as possible. We will work with the courier service to resolve the issue and provide an appropriate solution where applicable.
Contact Us
For any shipping-related questions or concerns, please contact us:
ZM Care
Email: zmcares1@gmail.com
Phone: 0341-5369131